f you are unable to keep your appointment please notify the surgery as soon as possible by telephoning reception.
One appointment is for one person; one problem. If another member of your family wishes to see the doctor or nurse, please book a further appointment.
When arriving at the surgery for your appointment, always inform reception
Sometimes people can forget to tell the doctor all the important information about their problem. It may help to write their symptoms down.
If you don’t understand what the doctor or nurse says to you, please don’t be afraid to ask for a further explanation.
It can sometimes help to have a partner or friend with you.
If you are seeing the doctor to discuss the result of an investigation or a recent hospital treatment, check with reception first that any important results or letters have been received.
Appointments may not be required to have insurance forms completed or renewal of sickness certificates. Please ask at reception
If you would like a chaperone please speak to the GP/nurse.